Privacy Policy

This document sets forth the Privacy Policy for the KOLIDO website.

KOLIDO is committed to providing you with the best possible customer experience. KOLIDO is bound by the Privacy Act 1988 (Cth), which sets out principles concerning the privacy of individuals.

Collection of Your Personal Information

You can view many aspects of this site without providing personal information. However, to access certain customer support features, you may be required to submit personally identifiable information. This may include, but is not limited to, a unique username and password, or sensitive information for password recovery.

Sharing of Your Personal Information

We may occasionally engage third-party companies to provide services on our behalf, such as handling customer support enquiries, processing transactions, or managing product shipping. These companies will be given only the personal information needed to deliver the service. KOLIDO takes reasonable steps to ensure these organisations are bound by confidentiality and privacy obligations to protect your personal information.

Use of Your Personal Information

For each visitor to this site, we may collect non-personally identifiable information including, but not limited to, browser type, version and language, operating system details, pages viewed, access times, and referring website addresses. This information is used solely internally for gauging visitor traffic and trends, and for delivering personalised content while you use the site.

From time to time, we may use customer information for new, previously undisclosed purposes. If our information practices change, we will apply them only to data collected after the policy change, ensuring it adheres to updated practices.

Changes to This Privacy Policy

KOLIDO reserves the right to amend this Privacy Policy at any time. If you object to any changes, you should discontinue use of the site.

Accessing Your Personal Information

You have the right to access your personal information, subject to exceptions allowed by law. To request access, please contact us. For security reasons, we may ask you to submit your request in writing. KOLIDO reserves the right to charge a fee for searching for and providing access to your information on a per-request basis.

Contacting Us

KOLIDO welcomes your comments regarding this Privacy Policy. If you have any questions or would like further information, please contact us by one of the following means:

Post:

Email: hello@kolido.au