Terms

The information contained within this document relates to the KOLIDO Australian website, operated and maintained by KOLIDO (referred to in this document as KOLIDO, we, us, our).

The Terms of Trade relevant to our Australian online store can be found in the footer of our Australian web store. These can be accessed by clicking on “Terms & Conditions” and then clicking on “Terms of Trade”.

Your use of our website is subject to this document. This document contains important information, including warranty disclaimers and limitations of liability. By using this website in any way, including, without limitation, browsing the site, or purchasing products, you agree to the terms contained in this document.

Disclaimer

The content of this website is general and provided for information purposes only. It should not be regarded as advice, including legal or medical advice. To the fullest extent permitted by law, KOLIDO does not give any express or implied warranties and makes no representations in relation to this website. While reasonable care is taken in its preparation, KOLIDO does not guarantee or warrant the accuracy, reliability, completeness, or currency of the information on this website, nor its usefulness for any purpose. You accept that the website’s content may include technical inaccuracies and typographical errors. Information on this website should not be used without verifying it from appropriate sources and, where prudent, obtaining professional advice. You should rely on your own assessments and enquiries to verify the information provided.

To the fullest extent permitted by law, KOLIDO does not warrant that the website is free from computer viruses or other defects, or that your access will be continuous or uninterrupted. KOLIDO accepts no liability arising from your access to or use of this website.

Limitation of Liability

Subject to consumer protection legislation that cannot be excluded (including the Australian Consumer Law), KOLIDO accepts no liability arising from the information on this website or on websites linked from this website being incorrect, incomplete, or misleading. To the fullest extent permitted by law, KOLIDO will not be liable for any loss, damage, cost, expense, illness, or injury incurred by any person relying on the information on this website.

Where conditions and warranties implied by law cannot be excluded, KOLIDO limits its liability, solely to the extent it is entitled to do so, to the resupply of the relevant service and goods, or paying you the cost of that resupply.

Consumer Protection Legislation

This website comes with non-excludable guarantees under consumer protection legislation, including that the website will be provided with due care and skill and will be reasonably fit for its usual purpose. If KOLIDO breaches any of these non-excludable warranties or guarantees, you are entitled, at your option, to a refund or the re-supply of the services and to compensation for any other reasonably foreseeable loss.

User Responsibility for Personal Account

If you choose to create a personal account (Personal Account) on this website, you are entirely responsible for keeping your login details and password secure. You must not share these credentials with any third party. Notify KOLIDO immediately of any known or suspected unauthorised use(s) of your Personal Account, or any known or suspected security breaches, including unauthorised access, loss, theft, or disclosure of your password. You are responsible for all usage or activity on this website connected to your Personal Account. Any fraudulent, abusive, or otherwise illegal activity may result in termination of your Personal Account at KOLIDO’s sole discretion. KOLIDO may refer such conduct to law enforcement agencies.

KOLIDO may terminate your Personal Account if it reasonably believes you have breached these Terms of Use.

Intellectual Property

All content on this website, including text, graphics, logos, photographs, images, audio and video clips, and data compilations, is the property of KOLIDO or its content suppliers and is protected by Australian and international copyright laws. The compilation of all content on this site is the exclusive property of KOLIDO and is protected by Australian and international copyright laws.

Trademarks

KOLIDO and all related graphics, photographs, logos, and product and service names are trademarks (registered and unregistered) of KOLIDO or its affiliates. These trademarks, logos, and other proprietary graphics may not be used in connection with any other product or service without KOLIDO’s express prior written consent.

Use of this website does not give you any rights, title, interest, or ownership in any intellectual property (including copyright) or proprietary rights to the website’s content or to any trademarks, logos, or other proprietary graphics of KOLIDO or its affiliates.

Licence and Site Access

Subject to your compliance with these Terms of Use, KOLIDO grants you a limited licence to access and make personal use of this site. You may not copy or modify it or any portion of it without KOLIDO’s express prior written consent. This licence does not include any resale or commercial use of the website or its contents; any collection or use of product listings, descriptions, or prices; any derivative use of the website or its contents; any downloading or copying of account information for another merchant’s benefit; or any use of data mining, robots, or similar data gathering tools.

This website or any portion of it may not be reproduced, modified, republished, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without KOLIDO’s express prior written consent. You may not use any metatags or hidden text using KOLIDO’s name or trademarks without our express prior written consent. Any unauthorised use or breach of these Terms of Use will automatically terminate the licence granted above.

Third Party Websites

KOLIDO may include links on this website to websites owned by other parties. KOLIDO is not responsible for the material on these sites nor their availability. KOLIDO does not endorse and is not liable for any content, including advertising or products offered on these sites. KOLIDO is not responsible for any damage, offence, or loss caused by visiting these websites.

Submissions

Any feedback or material you send to KOLIDO via this website is non-confidential, non-proprietary, and must not infringe any third party’s intellectual property or other rights. You agree that KOLIDO may use any such feedback or material (that is not personal information) for any purpose without compensation to you.

Privacy

Your personal (including sensitive) information will be collected by KOLIDO if you use our website, create a Personal Account, order products, or contact KOLIDO on or via this website. KOLIDO’s Privacy Policy, accessible here, explains how we handle your personal (including sensitive) information. It also explains how you can:

Seek to access and/or correct your personal information held by KOLIDO.
Submit a privacy query or complaint and how KOLIDO will handle it.

By using this website you agree that KOLIDO can use your personal (including sensitive) information in accordance with its Privacy Policy.

Security

KOLIDO’s credit card transactions are fulfilled by a banking institution authorised under applicable laws. When collecting credit card information for online purchases, KOLIDO uses secured servers that encrypt your information in transit. All information is stored on a secure server, and credit card details are encrypted and removed from our system once your order has been dispatched.

While KOLIDO endeavours to safeguard the security of your information, internet transmissions cannot be guaranteed as entirely secure. Contact your financial institution immediately if you suspect unauthorised use of your account.

General

KOLIDO may update these Terms of Use at any time by publishing the revised version on this website. These Terms of Use were last updated on 23 December 2024.

The law applicable to these Terms of Use is the law of the State of Victoria, Australia, and any dispute arising out of or in connection with these Terms of Use will be subject to the non-exclusive jurisdiction of the courts of that jurisdiction.